Privacy Policy

Scope of This Policy

This Privacy Policy explains how Valtrionaux (hereinafter referred to as "we" or "us") collects, uses, stores, and protects your personal information when you visit our website or make a purchase. This policy applies to all interactions with our online store.

Information Collection Methods and Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small text files stored on your device by your web browser. When you visit our site, we may automatically collect certain information such as your IP address, browser type, operating system, referring URLs, and pages viewed. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of our website.

How We Use and Share Information

We use the information we collect for the following purposes: processing and fulfilling your orders, communicating with you about your purchases, improving our website and services, preventing fraud, and complying with legal obligations. We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and processing payments, provided they agree to keep your information confidential.

Data Storage and Cookies

Your personal data is stored securely on servers located within the United States. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. By continuing to use our website, you acknowledge and authorize the use of cookies as described. You have the option to withdraw your consent for non-essential cookies at any time by adjusting your browser settings.

Your Rights

You have the right to access, correct, update, or delete your personal information held by us. You may also object to or restrict certain types of data processing. To exercise any of these rights, or to withdraw consent previously given, please contact us using the details below. We will respond to your request within a reasonable timeframe.

Legal Basis for Data Processing Under GDPR

We process your personal data based on the following legal grounds in compliance with the General Data Protection Regulation (GDPR):

  1. Performance of a Contract: To process your orders and deliver the purchased services.

  2. Explicit Consent: For newsletter subscriptions and marketing activities, where you have given clear permission.

  3. Compliance with Legal Obligations: To meet tax, accounting, and regulatory requirements.

  4. Legitimate Interests: To improve user experience and prevent fraudulent activity.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please reach out to us using the details below:

Address: 29368 N Lake Dr, Lake Elsinore, CA, 92530, United States

Phone: +1 (310) 505-9489

Email: support@valtrionaux.com

Business Hours: Monday to Friday, from 9:00 AM to 6:00 PM (CET)